Terms & Conditions 

1. Introduction

Welcome to Montiee.
By accessing or using our website, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and customers of Montiee. If you do not agree with any part of these terms, please do not use our website.

Montiee is an e-commerce platform offering electronics, fashion, home essentials, bedding, fragrances, and lifestyle products with a focus on quality, honesty, and affordability.

2. Eligibility to Use Our Website

By using Montiee, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision

  • You are legally capable of entering a binding agreement

  • You provide accurate and complete information during checkout or account creation

3. Products & Services

  • All product descriptions, images, prices, and availability are subject to change without notice

  • We make every effort to display accurate product information, but minor variations may occur

  • Montiee reserves the right to limit quantities or discontinue products at any time

4. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise

  • Prices may change without prior notice

  • Payment methods may include Cash on Delivery (COD), bank transfer, or online payment gateways

  • Orders will only be processed after successful payment confirmation (except COD)

5. Order Confirmation & Cancellation

  • Once an order is placed, you will receive an order confirmation message or email

  • Montiee reserves the right to cancel any order due to:

    • Incorrect pricing or product information

    • Stock unavailability

    • Suspected fraud or misuse

Customers may request order cancellation before dispatch by contacting customer support.

6. Shipping & Delivery

  • We deliver across Pakistan through trusted courier partners

  • Estimated delivery times may vary based on location and external factors

  • Montiee is not responsible for delays caused by courier services, weather, or unforeseen circumstances

7. Returns, Refunds & Exchanges

  • Products may be eligible for return or exchange according to our Return & Refund Policy

  • Items must be unused, in original packaging, and returned within the specified timeframe

  • Refunds (if applicable) will be processed through the original payment method or store credit

For complete details, please refer to our Refund & Return Policy page.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Upload false, misleading, or harmful content

  • Attempt to breach website security or misuse services

Montiee reserves the right to suspend or terminate accounts violating these terms.

9. Intellectual Property

  • All content on Montiee (logos, text, images, designs) is the property of Montiee

  • Unauthorized copying, reproduction, or distribution is strictly prohibited

10. Privacy & Data Protection

Your privacy is important to us.
All personal data is handled according to our Privacy Policy, which explains how we collect, use, and protect your information.

11. Limitation of Liability

Montiee shall not be liable for:

  • Indirect or consequential damages

  • Losses arising from the misuse of products

  • Delays or service interruptions beyond our control

12. Modifications to Terms

Montiee reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall be subject to the jurisdiction of Pakistani courts.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Website: Montiee
Email: support@montiee.com
Customer Support: Available via website contact form

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